MBA Grading, INC: Privacy Policy

Your privacy is important to us at MBA Grading INC ("MBA", "we", "our", or "us"). This Privacy Policy applies to any website owned or operated by or on behalf of us, including, without limitation, this website currently located at grading.mba (the "Website"), when you register for a customer account on the Website, when you complete or submit an order on the Website, when you authorize and consent to an MBA employee creating an account and/or submitting an order on your behalf, as well as any marketing or promotions subscribed to via the Website, and any other service or product of MBA, including digital properties, as expressly indicated by MBA such as through a link or other display of this Privacy Policy (collectively with the Website, the "Services"). This Privacy Policy describes what information, including Personal Information, we collect from or about you on our Services, how we use or share such information, and how to exercise any rights you may have with respect to your Personal Information.

Please carefully read this Privacy Policy, which is part of and subject to our Terms and Conditions, before using our Website or Services, including, without limitation, grading.mba, and any related MBA web pages that display this Privacy Policy. If you do not agree with our Terms and Conditions and/or the Privacy Policy, please refrain from using our Website or Services. By accessing or using our Website or Services, you agree to our use of your Personal Information and other information consistent with the Terms and Conditions and this Privacy Policy.

Information We Collect

We collect various types of information about our users in connection with the Services, including:

  • Information you provide to us during account creation, including identity data such as your full name;
  • Contact Information and Account Information you provide to us during order submission, such as mailing address, billing address, email address, phone number, username and password, preferences, feedback, and survey responses;
  • Information we collect from third-party shipping carriers and payment processors;
  • Transaction, Technical, and Communication Information, as well as Marketing Preferences our IT systems collect about your use of our Services to improve and customize your experience.

When information identifies or is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household, we refer to it as "Personal Information."

Personal Information You Provide to Us

We collect Personal Information you give us when you use certain Services. For example, we may ask for your name, email address, and account name when you sign up for an account with us, and we may ask for a street address or phone number when you submit an order. We also may collect information about the cards you've added to orders, how frequently you submit orders, and your use of promo codes.

Personal Information Shared with Us from Third-Parties

You consent to sharing some of your personal information with certain types of third parties for the purpose of using our Services when agreeing to our Terms and Conditions. We may collect Personal Information about you from these third parties, such as payment processors and shipping carriers handling your transactions. For example, a payment provider may return an email address or phone number that you provided to your bank, and a shipping carrier may return a corrected or verified postal code. This information is logged as part of your transaction but not added to your customer profile. We are not responsible for the policies and practices of third parties. Any information you give to those organizations is dealt with under their privacy policy, Terms and Conditions, and other policies.

Your credit card information, debit card information, bank, and PayPal credentials are never seen nor retained by us. MBA does not access or store your financial information when you use our Services. MBA uses third-party providers to process payments. These providers' use and processing of your Personal Information, including your financial information, is subject to their privacy policies and not this Privacy Policy.

Purposes for Processing Your Information

We process your Personal Information for the following purposes:

  • With your consent, such as when you opt in to marketing communications or other optional features.
  • To fulfill our contract with you, such as processing your card-grading order, billing you, and providing the Services you requested.
  • To comply with our legal and regulatory obligations.
  • To protect the safety, rights, or property of you, MBA, or others, where necessary.
  • To support our legitimate business interests, such as improving our Services, preventing fraud, and maintaining the security of our systems, in a manner that does not outweigh your privacy interests.

Data Breach Notification

In the event of a data breach affecting your Personal Information, we will notify affected users and relevant authorities without unreasonable delay, and in any event no later than forty-five (45) days after discovery of the breach, consistent with the Oregon Consumer Identity Theft Protection Act (ORS 646A.604) and other applicable law. We will also take immediate steps to mitigate the breach and prevent future occurrences.

Children's Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or on the Website. We do not knowingly collect Personal Information from children under 13. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us.

Use by Minors Under 18

If you are under the age of 18 and use our Website or Services, you must have your parent's permission, and we will assume you have obtained such permission. We do not knowingly collect Personal Information from anyone under the age of 18. By using the Website or Services, you represent and warrant that you are at least 18 years old. If we become aware that a customer is under the age of 18 and has registered or otherwise provided Personal Information without parental consent, we will make reasonable efforts to delete such information from our records in accordance with applicable law.

How We Use Information

We use the information we collect to, among other things:

  • Register and create your account.
  • Send transactional emails and texts to the email address/phone specified on your account.
  • Process and fulfill orders you submit.
  • Deliver products and services you requested or contracted for.
  • Charge payments and issue refunds for Services you request.
  • Provide and manage the Services you request.
  • Communicate with you about our products, services, and promotions that you have opted into receiving.
  • Provide customer support and respond at your request.
  • Manage your API credentials and access to data.
  • Perform troubleshooting and debugging on IT systems.
  • Comply with a legal obligation.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interest and fundamental rights do not override those interests.
  • Help improve, upgrade, or enhance our services and products and develop new services and products.
  • Monitor to detect security incidents and protect against malicious, deceptive, fraudulent, or illegal activity, and hold those responsible for that activity.
  • Enforce our Terms and Conditions, including this Privacy Policy.
  • We may otherwise use your information with your consent or at your direction.

Sharing of Your Personal Information

We will not sell, trade, or disclose your Personal Information to any third-party except as set forth in this Privacy Policy and as follows:

  • For payment processors of our choosing to facilitate a payment or refund, including, but not limited to, PayPal and Authorize.Net, to complete credit card, debit card, PayPal, or any other MBA pre-approved method of payment.
  • Shipping carriers and shipping carrier software providers, including but not limited to, USPS and FedEx. If you visit one of these linked websites, you should read the website's privacy policy, Terms and Conditions, and their other policies.
  • To designated service providers we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
  • For any other purpose disclosed by us when you provide the information.
  • To comply with any court order, law or legal process, including to respond to any law enforcement, government, or regulatory request.
  • Other parties when required or permitted by law, as necessary to protect our users, or in connection with a corporate transaction.

We may disclose aggregated, non-personally identifiable information about the Website users without restriction.

Aggregated Data

We also work with, and may also provide to third parties, various types of data that are de-identified or aggregated, and not reasonably capable of being associated with, or reasonably be linked, directly or indirectly, with you or your household. This includes information about the items that have been serviced, their grades, certification codes, and images. This data is not Personal Information.

Marketplace Offers

We may share images and item-level information (such as condition and grade) about submitted items with third-party buyers for the purpose of generating cash purchase offers. We do not share your name, contact information, or other information that would identify you as the item's owner as part of this process. This applies to all eligible submissions and is not subject to opt-out, because no Personal Information about you is disclosed as part of this process. A sale will only occur if you separately and affirmatively accept a specific offer.

When Required or Permitted by Law, or As Necessary to Protect Our Users and Services

We reserve the right to disclose any personal information as needed if the information is requested by law enforcement agencies or if we are required to do so by law, regulation, subpoena, court order, or by a government entity. We also may disclose Personal Information to third parties if we have reason to believe that disclosing the information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigations, or to identify, contact, or bring legal action against someone who may be violating the Terms and Conditions of our Website and Services.

Data Retention

We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide the Services, complete grading and authentication orders, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. When we no longer have a legitimate business need to retain your Personal Information, we will either delete it, anonymize it, or, if this is not possible, securely store it and isolate it from further use until deletion is possible.

Security of Your Information

We maintain administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.

Your Privacy Rights (Oregon Residents)

If you are an Oregon resident, the Oregon Consumer Privacy Act gives you certain rights with respect to your Personal Information, subject to certain exceptions and limitations. These rights include the right to:

  • Confirm whether we are processing your Personal Information and access that Personal Information;
  • Correct inaccuracies in your Personal Information;
  • Delete Personal Information that we have collected from or about you;
  • Obtain a copy of the Personal Information you previously provided to us, in a portable and, to the extent technically feasible, readily usable format; and
  • Opt out of the processing of your Personal Information for purposes of targeted advertising, the sale of Personal Information, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within forty-five (45) days of receipt. If we need more time, we will inform you of the reason and extension period in writing. We will not discriminate against you for exercising any of these rights.

Appeals. If we decline to take action on your request, you may appeal our decision by contacting us using the information in the "Contact Us" section below and providing a brief description of your appeal. We will respond to your appeal within forty-five (45) days of receipt. If we deny your appeal, you may contact the Oregon Attorney General at https://www.doj.state.or.us/ to submit a complaint.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. If we make material changes, we will notify you by updating the "Last Updated" date below and, where required by law, through additional notice such as email or a notice on the Website. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Information, please contact us at: info@mbadiamond.com or MBA Grading INC, 15532 SW Pacific Hwy Ste C1B #527, Tigard, OR 97224.

Last Updated: 6/20/2026